{"id":248,"date":"2025-08-15T16:43:02","date_gmt":"2025-08-15T16:43:02","guid":{"rendered":"https:\/\/mascotaqriosa.com.mx\/?page_id=248"},"modified":"2025-09-01T15:13:06","modified_gmt":"2025-09-01T22:13:06","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/mascotaqriosa.com.mx\/en\/refund-policy\/","title":{"rendered":"Refound policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"248\" class=\"elementor elementor-248\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd42c12 e-flex e-con-boxed e-con e-parent\" data-id=\"bd42c12\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4abaa1b elementor-widget elementor-widget-heading\" data-id=\"4abaa1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Reembolsos<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8848314 e-flex e-con-boxed e-con e-parent\" data-id=\"8848314\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc2d901 elementor-widget elementor-widget-text-editor\" data-id=\"cc2d901\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"150\" data-end=\"159\">Plazo<\/h3><ul data-start=\"160\" data-end=\"316\"><li data-start=\"160\" data-end=\"249\"><p data-start=\"162\" data-end=\"249\">Tienes <strong data-start=\"169\" data-end=\"180\">30 d\u00edas<\/strong> desde la fecha de compra para solicitar un reembolso o devoluci\u00f3n.<\/p><\/li><li data-start=\"250\" data-end=\"316\"><p data-start=\"252\" data-end=\"316\">Pasado este tiempo, no podemos procesar cambios ni devoluciones.<\/p><\/li><\/ul><h3 data-start=\"318\" data-end=\"333\">Condiciones<\/h3><ul data-start=\"334\" data-end=\"684\"><li data-start=\"334\" data-end=\"450\"><p data-start=\"336\" data-end=\"450\">El art\u00edculo debe estar <strong data-start=\"359\" data-end=\"371\">sin usar<\/strong>, en su <strong data-start=\"379\" data-end=\"399\">empaque original<\/strong> y en las mismas condiciones en que lo recibiste.<\/p><\/li><li data-start=\"451\" data-end=\"684\"><p data-start=\"453\" data-end=\"484\">No aceptamos devoluciones de:<\/p><ul data-start=\"487\" data-end=\"684\"><li data-start=\"487\" data-end=\"539\"><p data-start=\"489\" data-end=\"539\">Productos perecederos (alimentos, flores, etc.).<\/p><\/li><li data-start=\"542\" data-end=\"577\"><p data-start=\"544\" data-end=\"577\">Art\u00edculos \u00edntimos o sanitarios.<\/p><\/li><li data-start=\"580\" data-end=\"603\"><p data-start=\"582\" data-end=\"603\">Tarjetas de regalo.<\/p><\/li><li data-start=\"606\" data-end=\"631\"><p data-start=\"608\" data-end=\"631\">Software descargable.<\/p><\/li><li data-start=\"634\" data-end=\"684\"><p data-start=\"636\" data-end=\"684\">Algunos productos de salud y cuidado personal.<\/p><\/li><\/ul><\/li><\/ul><h3 data-start=\"686\" data-end=\"700\">Reembolsos<\/h3><ul data-start=\"701\" data-end=\"951\"><li data-start=\"701\" data-end=\"808\"><p data-start=\"703\" data-end=\"808\">Una vez recibido e inspeccionado el producto, te notificaremos por correo si tu reembolso fue aprobado.<\/p><\/li><li data-start=\"809\" data-end=\"861\"><p data-start=\"811\" data-end=\"861\">El reembolso se har\u00e1 al m\u00e9todo de pago original.<\/p><\/li><li data-start=\"862\" data-end=\"951\"><p data-start=\"864\" data-end=\"951\">Los costos de env\u00edo de devoluci\u00f3n corren por cuenta del cliente y no son reembolsables.<\/p><\/li><\/ul><h3 data-start=\"953\" data-end=\"964\">Cambios<\/h3><ul data-start=\"965\" data-end=\"1117\"><li data-start=\"965\" data-end=\"1028\"><p data-start=\"967\" data-end=\"1028\">Solo reemplazamos art\u00edculos si est\u00e1n defectuosos o da\u00f1ados.<\/p><\/li><li data-start=\"1029\" data-end=\"1117\"><p data-start=\"1031\" data-end=\"1117\">Para solicitar un cambio o devoluci\u00f3n, escr\u00edbenos a: <strong data-start=\"1084\" data-end=\"1117\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1086\" data-end=\"1115\">contacto@mascotaqriosa.com.mx<\/a><\/strong><\/p><\/li><\/ul><h3 data-start=\"1119\" data-end=\"1142\">Art\u00edculos en oferta<\/h3><ul data-start=\"1143\" data-end=\"1252\"><li data-start=\"1143\" data-end=\"1201\"><p data-start=\"1145\" data-end=\"1201\">Solo los art\u00edculos a precio regular son reembolsables.<\/p><\/li><li data-start=\"1202\" data-end=\"1252\"><p data-start=\"1204\" data-end=\"1252\">Los art\u00edculos en oferta <strong data-start=\"1228\" data-end=\"1251\">no tienen reembolso<\/strong>.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-036831f elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"036831f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Crea el perfil de tu Mascota QRiosa y el tuyo como usuario<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Reembolsos Plazo Tienes 30 d\u00edas desde la fecha de compra para solicitar un reembolso o devoluci\u00f3n. Pasado este tiempo, no podemos procesar cambios ni devoluciones. Condiciones El art\u00edculo debe estar sin usar, en su empaque original y en las mismas condiciones en que lo recibiste. No aceptamos devoluciones de: Productos perecederos (alimentos, flores, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-248","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de reembolso | MascotaQRiosa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mascotaqriosa.com.mx\/en\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de reembolso | MascotaQRiosa\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Reembolsos Plazo Tienes 30 d\u00edas desde la fecha de compra para solicitar un reembolso o devoluci\u00f3n. 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